Privacy Policy

1. Introduction

Tipo ("we," "our," or "us") operates the website and service at heytipo.com. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website and services.

2. Information We Collect

We may collect: (a) account information (email, name, password hash); (b) information you provide when connecting social accounts (e.g., profile data from connected platforms); (c) OAuth tokens and related credentials from third-party platforms (Instagram, Facebook, TikTok, LinkedIn, X, YouTube) that you choose to connect, which we use only to provide scheduling, publishing, and analytics features; (d) content you create or upload (posts, captions, media); (e) usage and log data (IP address, browser type, pages visited); and (f) cookies and similar technologies as described below.

3. How We Use Your Information

We use your information to: provide and operate our services; connect and sync with your connected social accounts; schedule and publish content on your behalf according to your instructions; store and manage your assets and content; display analytics and insights; communicate with you; improve our services; and comply with legal obligations.

4. OAuth and Third-Party Platform Data

When you connect a social account, we receive and store access tokens and related data from that platform. We use these only to perform actions you authorize (e.g., posting, reading comments, retrieving insights). We do not sell your OAuth tokens or third-party data. Each platform has its own privacy policy governing their use of your data.

5. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and to improve our site. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your account and content data for as long as your account is active. After account closure, we may retain data as required by law or for legitimate business purposes (e.g., backup, dispute resolution), after which it will be deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your data. OAuth tokens and sensitive credentials are stored securely. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict processing. You can manage your account and connected platforms in-app. To exercise other rights or ask questions, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact us at: Contact page or email contact@heytipo.com.